About Max Studio

Max Studio is a women’s fashion brand offering clothing and related fashion items through its online presence. The website provides product information, shopping features, account services, and other content for customers.

You must be legally able to enter into a binding agreement to use the website and place orders. If you are using the website on behalf of someone else, you are responsible for having the appropriate permission to do so.

Account Registration and User Responsibilities

You might need to register for certain website features. When registering, provide accurate and current information, including your name, contact details, and delivery information. Keeping these details updated can help prevent order or communication problems.

You are responsible for protecting your account credentials and should avoid sharing your password with others. If you notice unusual activity or believe someone has accessed your account without permission, contact Max Studio promptly.

Customers are expected to use the website honestly and provide information that is complete and accurate when shopping or communicating with us.

Products, Descriptions, and Availability

We make reasonable efforts to present product descriptions, photographs, sizes, fabrics, and other details accurately. However, colors can appear slightly different depending on your screen, lighting, or device settings.

Product availability can change without notice, particularly for popular sizes or seasonal styles. A product shown online is not necessarily guaranteed to remain available until checkout is completed.

Measurements are provided as a helpful guide, but slight variations may occur between styles. We recommend reviewing the available size information before placing an order.

Pricing, Promotions, and Discounts

Prices displayed on the website apply to the products at the time they are shown and may change when new collections, promotions, or pricing updates are introduced.

Promotional offers and discount codes may have specific conditions, such as expiry dates, minimum purchase requirements, selected products, or limits on use. Unless stated otherwise, promotional codes cannot be combined with other offers.

If a pricing error occurs because of a technical issue or incorrect information, Max Studio may correct the price and contact you before processing the order. If the corrected price is not acceptable, you may have the option to cancel the affected order.

Orders and Order Confirmation

When you place an order, you are requesting to purchase the selected products under these Terms & Conditions. After submitting your order, you may receive an order confirmation acknowledging that your request has been received.

An order confirmation does not always mean the order has been finally accepted. Max Studio may cancel an order when an item becomes unavailable, payment cannot be authorized, a significant pricing error occurs, or information supplied with the order appears inaccurate or incomplete.

If we cancel an order after payment has been taken, the applicable amount will be refunded through the appropriate payment method.

Payments and Billing

Available payment methods are presented during checkout. Payment details must be valid and belong to the person authorized to use the selected payment method.

Payments may be subject to authorization checks by your payment provider. An order may not be processed if payment is declined, cannot be verified, or if billing information does not match the requirements of the payment provider.

If you notice an unexpected billing issue, contact Max Studio with your order information so the matter can be reviewed.

Shipping and Delivery

Shipping options, applicable charges, and estimated delivery times are displayed during the ordering process or in the relevant shipping information provided on the website. Delivery estimates are not guarantees, as circumstances such as carrier delays, weather, or high-volume periods can affect arrival times.

Once a package has been handed to the delivery carrier, tracking information may be provided where available. If your package arrives damaged, appears to be missing, or has not arrived within the expected timeframe, please contact us as soon as reasonably possible.

Returns, Exchanges, and Refunds

Returns must meet the applicable eligibility requirements stated in Max Studio’s return policy. Items may need to be unworn, unused, and returned within the specified period, with original tags or packaging where required.

If an exchange is available, follow the instructions provided for the relevant order. Availability of a replacement size or style cannot always be guaranteed.

Approved refunds are generally issued to the original payment method. Processing times can vary depending on the payment provider and financial institution. Shipping charges may be treated differently depending on the reason for the return and the applicable return terms.

Website Use and Prohibited Activities

The website may be used for informational and lawful personal purchases. Please do not interfere with website operation, attempt unauthorized access, introduce harmful code, misuse another customer’s account, or use automated systems in a way that disrupts the website.

Fraudulent transactions, abusive behavior, false information, and attempts to misuse promotions or website features are not permitted. Max Studio may restrict or terminate access where these terms are violated.

Intellectual Property Rights

Website content, including Max Studio branding, product photographs, text, graphics, logos, designs, and other materials, may be protected by intellectual property laws.

You may view and use website content for personal shopping purposes, but you may not reproduce, modify, distribute, sell, publish, or commercially exploit it without appropriate permission. Using product images or written content from the website as your own material is not permitted.

Limitation of Liability and Disclaimers

We work to keep website information accurate and the shopping experience reliable, but the website may occasionally experience technical problems, interruptions, or temporary inaccuracies. Product information is provided for general purchasing purposes and may be updated when necessary.

To the extent permitted by applicable law, Max Studio will not be responsible for losses that result from circumstances outside its reasonable control, including certain delivery interruptions, technical failures, or third-party services.

The website may contain links to third-party websites or services. Max Studio is not responsible for the content, policies, or practices of independent third parties.

Changes, Governing Law, and Contact Information

These Terms & Conditions may be updated when business practices, website features, or legal requirements change. Any revised version will apply from the date it is posted, unless otherwise stated. We encourage customers to review the terms periodically.

These terms are governed by the laws applicable to Max Studio and the location in which the relevant legal relationship is established, subject to any mandatory consumer protections that apply to you. Disputes should first be raised with Max Studio so that we have a reasonable opportunity to address the concern.

For questions about these Terms & Conditions, an order, payment, delivery, or another website matter, please contact Max Studio through the customer service details provided on the website.